1. Introduction

These Membership Terms and Conditions ("Terms") govern the purchase, use and operation of all membership products offered by Caleb James Palmer (ABN 87 923 426 276) trading as SunZinc Australia ("SunZinc", "we", "our" or "us").
 

By purchasing, activating or using a SunZinc Membership, you acknowledge that you have read, understood and agreed to be legally bound by these Terms.

If you do not agree to these Terms, you must not purchase or use a SunZinc Membership.
 

These Terms operate together with our Privacy Policy, Competition Terms and Conditions and any other policies or conditions that apply to particular products, promotions or services offered by SunZinc.
 

Where an inconsistency exists between these Membership Terms and any Competition Terms relating to a particular promotion, the Competition Terms will prevail to the extent of that inconsistency.

 

2. Eligibility

Memberships are available only to individuals who are legally capable of entering into a binding contract under Australian law.
 

You must provide accurate and complete information when purchasing a membership.
 

You are responsible for ensuring that your contact information remains current so that we can communicate with you regarding your membership and any promotions or competitions you enter.
 

We reserve the right to refuse, suspend or terminate amembership where we reasonably believe that false, misleading or fraudulent information has been supplied.

 

3. Membership Products

SunZinc may offer one or more membership products from time to time.
 

Each membership may include different benefits, discounts, promotional entries, digital content, offers or other features determined by SunZinc.
 

The benefits available under each membership are those published on our website or otherwise notified at the time the membership is purchased.
 

Unless expressly stated otherwise, memberships are personal licences to access membership benefits and do not create any ownership interest in SunZinc or its products.

 

4. Membership Types

At the date these Terms take effect, SunZinc offers the following one-time membership products:
 

Membership     Purchase Price       Membership Period

   Standard         AUD $10                     7 days

   Silver                AUD $25                     12 days

   Elite                  AUD $75                     14 days

   VIP                    AUD $250                  30 days
 

Each membership includes the benefits, discounts and promotional entries advertised for that membership at the time of purchase.
 

SunZinc may introduce new membership products, discontinue existing memberships or vary membership pricing at any time.
 

Any such change will apply prospectively and will not affect benefits already received by existing members unless these Terms expressly provide otherwise.

 

5. Membership Benefits

Membership benefits may include, depending on the membership purchased:

• access to digital educational resources;

• members-only pricing;

• promotional competition entries;

• exclusive member offers;

• discounts on eligible products;

• priority access to selected promotions;

• and any additional benefits that SunZinc introduces from time to time.
   

Benefits have no cash value unless expressly stated otherwise.

Membership benefits must only be used in accordance with these Terms and any applicable promotion or offer.

 

6. Promotional Entries

Certain memberships include complimentary entries into eligible SunZinc promotions.
 

The number of entries allocated depends on the membership purchased and is displayed at the time of purchase.
 

Competition entries are automatically allocated once the purchase has been successfully completed.
 

Entries allocated through a membership remain valid for the applicable promotion even if the membership later expires or is cancelled, provided the entries were validly issued and have not been cancelled under the applicable Competition Terms and Conditions.
 

The allocation, use and validity of competition entries are otherwise governed by the Competition Terms and Conditions applicable to the relevant promotion.

 

7. Member Discounts

Eligible memberships include discounts on selected SunZinc products as advertised at the time of purchase.
 

Member discounts:

• apply only to eligible products;

• may be used together with promotional offers unless expressly stated otherwise;

• cannot be redeemed for cash;

• cannot be transferred to another person; and

• may exclude selected products where specified by SunZinc.
   

SunZinc reserves the right to determine which products qualify for member discounts.

8. FAIR USE AND MONTHLY ALLOCATION CAPS
8.1 Commercial Purpose and Fair Use
All membership tiers are designed to provide genuine commercial value to our members through retail product discounts. To ensure equitable stock distribution, prevent commercial exploitation, and protect inventory levels, all product discounts are subject to strict monthly volume allocations ("Purchase Caps") as outlined in Section X.2.

8.2 Tiered Monthly Allocations
Members are entitled to apply their specific tier discount code to a maximum number of individual tins of zinc (including individual units contained within multi-packs) within any single calendar month cycle. Monthly allocations do not roll over to subsequent months. The limits are mandated as follows:

• Standard Tier ($10/mo): Limited to a maximum of four (4) individual tins per calendar month.

• Silver Tier ($25/mo): Limited to a maximum of eight (5) individual tins per calendar month.

• Gold Tier ($75/mo): Limited to a maximum of fifteen (6) individual tins per calendar month.

• Elite VIP Tier ($250/mo): Limited to a maximum of thirty (10) individual tins per calendar month.

8.3 Restrictions on Resale and Abuse
Discounts are strictly non-transferable and intended solely for the registered account holder's use (or authorized commercial use in the case of Elite VIP accounts). Any attempt to bypass these caps via multiple accounts, automated scripts, or fraudulent activity will result in immediate termination of the membership without a refund. We reserve the right to cancel any orders that breach or manipulate these Fair Use provisions.
 

9. Membership Period

Each membership remains active only for the period specified at the time of purchase.
 

Membership periods commence immediately upon successful purchase unless otherwise stated.
 

Once the applicable membership period expires, access to ongoing membership benefits will automatically end without notice.
 

Expiry of a membership does not invalidate competition entries that were properly issued during the membership period.

 

10. One-Time Purchase

All SunZinc memberships are sold as one-time purchases.

Memberships do not automatically renew.
 

No recurring payments or subscription charges will be applied unless you choose to purchase another membership.
 

Members may purchase additional memberships at any time.
 

Each membership purchase is treated as a separate transaction and receives its own associated benefits.
 

Where multiple memberships are held simultaneously, benefits will apply in accordance with the specific terms applicable to those memberships.

 

11. Payment

All membership fees are payable in Australian Dollars (AUD).
 

Payment must be successfully processed before a membership is activated and any associated benefits become available.
 

SunZinc may utilise third-party payment providers to process transactions. Payment information supplied during checkout is handled in accordance with the privacy policies and security practices of those providers.
 

If a payment is declined, reversed, charged back or otherwise cancelled, SunZinc may suspend or terminate the associated membership and cancel any benefits that have not already been validly used or awarded.

 

12. Cancellations

Members may cancel their membership at any time.
 

As SunZinc memberships are fixed-term, one-time purchases, cancellation simply ends the membership relationship and does not extend or shorten the original membership period.
 

Cancellation does not entitle a member to any refund, credit or partial reimbursement except where required by Australian law.
 

Membership benefits already received or used before cancellation cannot be reversed.
 

Competition entries validly allocated before cancellation remain governed by the applicable Competition Terms and Conditions.

 

13. Refund Policy

Except where required by the Australian Consumer Law or another applicable law, all membership purchases are final.
 

SunZinc does not provide refunds, exchanges or credits where:

• a member changes their mind;

• a membership is no longer wanted;

• a membership expires without being fully used;

• a member fails to use available benefits during the membership period; or

• a member purchases the incorrect membership.
   

Nothing contained in these Terms excludes or limits any consumer guarantee or statutory right that cannot lawfully be excluded.

 

14. Changes to Memberships

SunZinc may modify, replace, remove or introduce membership benefits, pricing, inclusions or membership products from time to time as our business develops.
 

This may include changes to:

• member discounts;

• educational content;

• promotional offers;

• digital resources;

• exclusive member benefits;

• available membership tiers; and

• future membership pricing.
   

Any changes will apply prospectively unless otherwise required by law.

Nothing in these Terms guarantees that any particular benefit will remain available indefinitely.
 

Where reasonably practicable, significant changes affecting active memberships may be published on our website.

 

15. Member Responsibilities

Members agree to:

• provide accurate information when purchasing a membership;

• maintain the security of their account;

• keep login credentials confidential;

• comply with these Terms and all applicable laws;

• use membership benefits honestly and fairly; and

• promptly notify SunZinc of any unauthorised use of their account.
   

Members are responsible for all activity conducted through their account unless they notify us of unauthorised access as soon as reasonably practicable.

 

16. Prohibited Conduct

Members must not:

• misuse any promotion or membership benefit;

• provide false or misleading information;

• attempt to manipulate competitions or promotional entry systems;

• interfere with the operation or security of our website;

• reproduce, copy or commercially exploit membership benefits without permission;

• use automated software or bots in connection with our services;

• engage in fraudulent or unlawful conduct; or

• do anything likely to damage the reputation, goodwill or legitimate interests of SunZinc.
  
   

17. Suspension and Termination

SunZinc may immediately suspend or terminate a membership where we reasonably believe that a member has:

• breached these Terms;

• engaged in fraudulent, deceptive or unlawful conduct;

• attempted to improperly obtain membership benefits;

• interfered with the administration of our promotions;

• initiated a payment chargeback without lawful grounds;

• used abusive or threatening behaviour towards our staff; or

• otherwise acted in a manner that may adversely affect SunZinc, other members or the integrity of our services.
   

Where reasonably practicable, we may notify the member of the reason for suspension or termination.
 

Termination of a membership does not affect rights or obligations that accrued before termination.

 

18. Multiple Memberships

A person may purchase more than one SunZinc Membership.

Each membership purchase is treated independently.
 

Benefits associated with each membership will be allocated separately unless expressly stated otherwise.
 

SunZinc reserves the right to determine how overlapping membership periods operate where multiple memberships are active simultaneously.

 

19. Non-Transferability

Memberships are issued solely to the purchaser.
 

Memberships cannot be assigned, transferred, gifted, sold, sublicensed or otherwise made available to another individual without the prior written consent of SunZinc.
 

Any attempted transfer contrary to this clause is void.

 

20. Intellectual Property

All intellectual property associated with SunZinc, including our branding, logos, website content, graphics, videos, educational material, digital resources, software and promotional content, remains the property of SunZinc or its licensors.

Purchasing a membership does not transfer ownership of any intellectual property.
 

Members receive only a limited, non-exclusive, non-transferable licence to access membership content for their personal, non-commercial use.

Members must not reproduce, distribute, publish, modify, sell or commercially exploit any SunZinc material without prior written permission.

 

21. Availability of Services

While SunZinc aims to make its website and membership services continuously available, uninterrupted access cannot be guaranteed.
 

From time to time services may be temporarily unavailable due to:

• maintenance;

• software updates;

• security improvements;

• technical failures;

• internet outages; or

• circumstances beyond our reasonable control.
   

Temporary interruptions do not entitle members to compensation, extensions or refunds except where required by law.

 

22. Limitation of Liability

To the maximum extent permitted by law, SunZinc, its related entities, directors, officers, employees, contractors and agents are not liable for any loss, damage, expense, injury or claim arising directly or indirectly from:

• the purchase or use of a membership;

• the availability or unavailability of membership benefits;

• participation in any promotion;

• interruption of website or online services;

• delays or failures in communications;

• technical faults or system errors; or

• any act or omission of third-party service providers.
   

This limitation includes indirect, incidental, special, consequential and economic loss, including loss of profits, revenue, goodwill, opportunity or anticipated savings, whether arising in contract, negligence, statute or otherwise.
 

Nothing in these Terms excludes, restricts or modifies any right or remedy that cannot lawfully be excluded under the Australian Consumer Law or any other applicable legislation.
 

Where liability cannot lawfully be excluded but may be limited, SunZinc's liability will be limited to the maximum extent permitted by law.

 

23. Force Majeure

SunZinc will not be responsible for any delay, interruption or failure to perform its obligations where the delay or failure results from events beyond our reasonable control.
 

Such events include, without limitation:

• natural disasters;

• floods;

• bushfires;

• severe weather;

• acts of God;

• war;

• terrorism;

• civil unrest;

• industrial disputes;

• pandemics or epidemics;

• government action;

• court orders;

• failures of utilities or telecommunications;

• cyber attacks; or

• any comparable event beyond our reasonable control.
   

Where reasonably necessary, SunZinc may suspend, postpone or modify membership services until normal operations resume.

 

24. Privacy

SunZinc collects, stores, uses and discloses personal information in accordance with its Privacy Policy.
 

By purchasing or using a membership, members consent to the handling of their personal information as described in that Privacy Policy.
 

Where reasonably necessary, personal information may be used to:

• administer memberships;

• verify eligibility;

• communicate with members;

• process payments;

• administer promotions;

• comply with legal obligations; and

• improve our products and services.
   

Members should read the Privacy Policy together with these Terms.

 

25. Australian Consumer Law

Nothing contained in these Membership Terms excludes, limits or modifies any consumer guarantee, statutory right or remedy that cannot lawfully be excluded under the Australian Consumer Law or any other applicable legislation.
 

Where legislation permits SunZinc to limit a remedy, our liability will be limited to one or more of the following, at our election:

• supplying the relevant services again; or

• paying the reasonable cost of having those services supplied again.
  
   

26. Amendments

SunZinc may amend these Membership Terms from time to time where reasonably necessary to:

• reflect changes to our business;

• introduce new membership products;

• improve our services;

• comply with legal or regulatory requirements; or

• correct errors or omissions.
   

The current version of these Terms will always be made available through our official website.
 

Any amendments will take effect from the date they are published unless a later commencement date is specified.
 

Continued use of a SunZinc Membership after amended Terms become effective constitutes acceptance of those amendments.

 

27. Notices

Where these Terms require SunZinc to provide notice to a member, notice may be given by:

• email;

• publication on our website;

• notification within a member account (if applicable); or

• any other reasonable method of communication.
   

A notice is taken to have been received when it is sent or published, unless applicable law provides otherwise.
 

Members are responsible for ensuring their contact details remain accurate and current.

 

28. Waiver

If SunZinc chooses not to exercise or enforce a right under these Terms on one occasion, this does not prevent us from exercising that right on another occasion.

Any waiver of a right or remedy is effective only if made in writing.

 

29. Severability

If any provision of these Membership Terms is determined to be unlawful, invalid or unenforceable, that provision will be severed only to the extent necessary.

The remaining provisions will continue in full force and effect.

 

30. Entire Agreement

These Membership Terms, together with our Privacy Policy, Competition Terms and Conditions and any other policies expressly incorporated by reference, constitute the complete agreement between SunZinc and each member regarding membership products.
 

Members acknowledge that they have not relied upon any representation, statement or promise that is inconsistent with these documents.

 

31. Governing Law

These Membership Terms are governed by the laws of Queensland, Australia.

Each member irrevocably submits to the exclusive jurisdiction of the courts of Queensland in relation to any dispute arising from or connected with these Terms.

 

32. Contact Details

Questions regarding memberships or these Terms may be directed to:

SunZinc Australia

Email: swepik.mail@gmail.com

Address:

32 Thynne Road

Morningside QLD 4170

 

33. Definitions

Unless the context requires otherwise:
 

Competition Terms means the terms and conditions governing any promotion or prize draw conducted by SunZinc.
 

Member means a person who has successfully purchased a SunZinc Membership.
 

Membership means a membership product offered by SunZinc from time to time.
 

Membership Benefits means the discounts, promotional entries, digital resources, educational materials, offers and other benefits associated with a Membership.
 

Membership Period means the duration of the Membership commencing upon successful purchase.
 

Privacy Policy means the SunZinc Australia Privacy Policy as amended from time to time.
 

SunZinc, we, our and us mean Caleb James Palmer (ABN 87 923 426 276) trading as SunZinc Australia.
 

Website means any website, platform or online service owned or operated by SunZinc Australia.